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A set of Post support products and services can be customized to fit the unique requirements of the equipment user or system integrator. Professional Service products consist of separate, self-contained modules which can be selected to meet the needs of the individual customer. These services and products can be provided "stand alone" or as part of an COMPRO Sales or Marketing program. The offering includes:
Products
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Customized Operating Systems
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Custom Communications Packages
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Security Features Packages
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Diagnostic Tools
Services
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Consulting Services (Hardware and Software)
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System Problem Analysis (Hardware and Software)
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OEM Assistance Services
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Operating Systems Assistance Services
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Application Assistance Services
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Custom Sustaining Services
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Custom Training Services
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Custom Site / Facility Associated Services
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In house inspections, testing, or acceptance
Professional Services Hardware/Software Product
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MODEL
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DESCRIPTION
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CP91-102-023 |
TDM/RSX Upgrade Kit |
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CP91-500 |
MASCOM I, MPX 3.2B CONCEPT/32 |
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CP91-501 |
MASCOM II, MPX 3.4 CONCEPT/32 |
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CP91-502 |
MASCOM III, MPX 3.4 RSX |
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CP91-503 |
MASCOM IV, MPX 3.3 CONCEPT/32 |
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CP91-504 |
MASCOM V, MPX 3.5 CONCEPT/RSX |
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CP91-512 |
MPX 3.4 U02 Support on a 32/27 |
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CP91-513 |
MPX 3.4 ACX |
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CP92-517 |
MPX 3.3 SCSI Support |
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CP92-518 |
MPX 3.2B SCSI Support |
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CP92-519 |
MPX 3.2C SCSI Support |
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CP92-520 |
MPX 3.4 SCSI Support |
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CP92-521 |
MPX 3.4 U02 SCSI Support |
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CP93-522 |
Cartridge Tape Support, MPX 3.4 |
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CP94-523 |
SCSI Tape & Disc Support, MPX 2.1A |
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CP94-524 |
SCSI Tape & Disc Support, MPX 2.4 (21st Century Upgrade) |
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OS-1419-120Y |
EPX Operating System (MPX 1.X Replacement) |
Professional Consulting, Engineering and Installation Services (refer to Special Terms & Conditions for specific contract details on the offerings below):
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MODEL NUMBER |
DESCRIPTION |
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CS03-704-001 |
Labor/Warranty/Support, Domestic - On-site labor support during warranty period. Expenses included for locations within 150 miles of a service center. Additional expenses incurred outside of 150 miles of a service center. Four (4) on-site calls per year. On-site service scheduled within 72 hours. |
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CS92-702-000 |
In-plant system hardware and software integration |
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CS92-702-001 |
Consulting Service, Domestic - (Hardware or Software) by a Sr. Systems Analyst (Hardware or Software Engineer) – one week on-site includes travel time to and from the site, (usually 3 days on-site) Domestic US and Canada. Includes all travel expenses (Coach Air Fare). |
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CS92-702-002 |
Consulting Service, International - (Hardware or Software) by a Sr. Systems Analyst (Hardware or Software Engineer) – one week on-site includes travel time to and from site, (usually 3 days on-site) International (includes Europe, Asia, Africa, South America, Australia, Near and Far East). Includes all travel expenses (Business Class Air Fare). |
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CS99-703-001 |
Remote Engineering Consulting, Worldwide - 40 hours remote consulting with Senior Software/Hardware Design Engineer. |
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CS99-703-002 |
Remote Engineering Consulting, Worldwide - 80 hours remote consulting with Senior Software/Hardware Engineer. |
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CS99-705-001 |
System Installation, Domestic - Up to 40 hours on-site with Service Engineer. (Depending on the complexity of the system, the quantity will be adjusted.) Includes all travel expenses (Coach Air Fare). Time includes portal-to-portal travel. |
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CS99-705-002 |
System Installation, International - Up to 40 hours on-site with Service Engineer. (Depending on the complexity of the system, the quantity will be adjusted.) Includes all travel expenses (Business Class Air Fare). Time includes portal-to-portal travel. |
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CS04-706-001 |
In-house acceptance/testing or inspections from customers. 4 hour minimum. |
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CS04-706-001A |
In-house acceptance/testing or inspections from customers. 8 hours/day. |
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CS99-705-108 |
Remote Installation Support (RIS) - up to 8 hours |
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CS08-705-001 |
Vendor documentation, media consolidation and indexing service |
Note: A sales request is required prior to delivery of a quote to a customer.
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